Terms & Conditions

New Customers

New customers wishing to place orders on credit terms must apply to Eveque Leisure Equipment Limited (The Company) with the name and address of their bankers. The Company reserves the right to supply subject to satisfactory credit references. If payment is required before delivery we will send a Pro-Forma invoice for that purpose, which will be valid for 3 months from the date of issue.

How to Order

Orders may be placed by fax, e-mail or in writing. Orders from local authorities or schools should be on official local authority order forms, an official purchase order number must be quoted and the order must be signed by an authorised buyer. All orders placed will be acknowledged by fax, post or email.

Prices

Although we will maintain printed prices for as long as possible, the Company reserves the right to change prices without prior notice and those charged will be prices ruling at date of despatch. All prices are ex-works. FOB, C&F and CIF prices are available on request.

Payment

 Accounts are payable to Eveque Leisure Equipment Limited, Wincham Avenue, Wincham, Northwich, Cheshire, England CW9 6GB, or, by telegraphic transfer / bankers draft, to Lloyds TSB plc, Law Courts Branch, Merchants Court, L2-12 Lord Street, Liverpool, L2 1TS, for the credit of Eveque Leisure Equipment Ltd., Sort 30-95-11 A/C 01254090. Remittance advice notes should state account number, invoice number and amount.

Note: (i) Letters of credit must be made out in the name of Eveque Leisure Equipment Limited, and confirmed on a bank in the United Kingdom. Payment is due 30 days after the date of invoice and the Company reserves the right to charge interest on late payments at 4% above the Bank of England base rate. (ii) For customers who do not hold a credit account with the Company payments may be made either by credit card or by cheque.

Carriage & Packing

Carriage and packing will be charged extra.

Value Added Tax

The prices listed on this website are are shown as both including and excluding VAT. VAT will be added to orders delivered to EC address unless proof of export can be provided within one month or, for non-UK EC customers, a valid VAT number can be provided.

Tenders & Contracts

The Company will tender for the supply of bulk purchase. Please send any details in writing to The Company.

Receipt of Goods

The goods when received will contain a delivery note which should be checked carefully upon arrival for the correct number of parcels, signs of parcel abuse and correct content of parcels. If the outside of a package or parcel appears damaged, sign but state 'Damaged' on the carriers receipt. UNDER NO CIRCUMSTANCES SIGN FOR THE CONSIGNMENT AS 'UNCHECKED' OR WORDS TO THAT EFFECT. Any discrepancy should be notified to us immediately.

Claims, Shortages and Missing Goods

Notification of damage or shortage must be made to The Company in writing within three days of receipt of the goods. If goods are damaged you may refuse delivery and inform us immediately. Notification regarding non-delivery of the whole or part of a consignment must be made to the company within 14 days from the invoice date otherwise no claim can be entertained. Please do not attempt to return any goods until advised to do so by the company.

Title

Title to the goods does not pass to the purchaser until the invoice is paid in full. The proper law of all transactions between the parties is English Law and any disputes arising shall be determined by the courts in England.

Returns

Goods may only be returned subject to permission from The Company. A charge will be imposed for handling and carriage. Any customer wishing to return unwanted goods should inform the company within seven days of receipt of the goods.

Bespoke Items

A deposit may be required for bespoke items. Bespoke items cannot be returned and must be paid for in full.

Guarantee

The Company offer a standard guarantee of 12 months from date of invoice against faulty materials or workmanship for all its products unless stated otherwise on the invoice.